Reception desk in Libramont (Libramont-Chevigny)

Accessibility of the reception office in Libramont

In collaboration with All Access (Province of Luxembourg), we would like to inform you that facilities have been made available for

  • the visually impaired
  • the hearing impaired
  • people with comprehension difficulties
  • people with autism

The address is Grand’Rue 24, 6800 Libramont-Chevigny.
The Libramont Tourist Office is easy to find.
It is about 100 metres from Libramont station.

For further information, please send an e-mail to

The reception of the Office du Tourisme in Libramont is open according to the following schedule:
– outside the school holidays: Tuesday, Wednesday and Friday from 10am to 12pm and from 1pm to 4.30pm and Thursday from 10am to 12pm
– during the Christmas holidays: Monday, Tuesday, Wednesday, Thursday and Friday from 8am to 12pm, Saturday and Sunday from 9am to 1pm
Closed on 25 and 26 December, 1 and 2 January.
It is also closed on public holidays, Ascension Friday and the last weekends of the school holidays.

There is an accessible toilet on request.

The accessible toilet is in the other part of the building.
To get there, you have to go out and enter through another door.
The entrance is on one level.

For wheelchair users it is recommended to enter in reverse (too small turning area).

Wi-Fi is available free of charge.

Assistance dogs are welcome.

If you need help, a member of staff is on hand at reception.
She can see you arrive, help you and give you information.

Photo of the parking space on the street:

Photo of the entrance

Photo of the entrance

Photos of the interior

Photos of the access and the toilet for the disabled

useful information:


  • There is no PRM parking close to the office.

There is one PRM parking space in the street where the information office is located. This space is in front of the “La Pause Chocolat-Thé” shop. The shop’s address is Grand’rue 31, 6800 Libramont-Chevigny.There are approximately 100 metres between the two addresses.

Access to the building:

  • The building is easily identifiable thanks to its sign.
    The footpath to the entrance of the building is easy to find.
    Follow the cobbled path with a small hedge at the side.
  • Information on opening times is on the front door.
    There is a lot of information on the door.
  • There is a small step at the entrance to the building; this may hinder access for people in wheelchairs
  • The front door is over 85 cm wide.
    The entrance door is glazed and not very heavy.
    The door is secured by information on the door (e.g. posters).
    Then there is an airlock and another door.
    The second door is not aligned with the entrance.
    Both doors are opened manually.

Inside the building:

  • You can see the counter easily.
  • The information counter is very high for a person in a wheelchair, but the person at reception will take care to move around when you come.
  • There are several displays with brochures.
    Some are at the right height.
    For the higher displays, staff are on hand to help and provide information.
  • You can sit down to wait or look at the brochures.
    You will need help to get up.
  • You can pay with a bank card or cash.
    The payment device is mobile.


Easy to read and understand

This text is written in Easy to Read and Understand.

What is a tourist office?
A tourist office provides information for tourists.
Tourists are people who travel to a region.
A tourist office explains the things to see and do in the region.
For example :
– museums to visit
– walks to do
– amusement parks
– restaurants
– and many other things.

Car parks:

  • There are parking spaces very close to the tourist office.
  • On the large white sign next to the Libramont tourist office, you can see three green and blue triangles.
    If you have difficulty walking, it’s best to bring someone to help you, as there are :
    – 2 doors to open,
    – doors that are a bit heavy,
    – a small staircase,

In the Tourist Office:

  • Someone is there to help you.
  • For the moment, the information books are not written in Easy to Read and Understand.
  • You can ask questions or ask for help.
  • You can sit down to look at the information books or wait your turn.
  • You can pay with a bank card or with cash.
  • The person at the desk can come and stand next to you with the payment device.
  • There are toilets for disabled people. You can ask to go there.
    Assistance dogs can enter the office with you.

For further information, you can send an e-mail to the Maison du Tourisme at

information in collaboration withAll Access / Province of Luxembourg: +32 63 21 24 07

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