Welcome office in Saint-Hubert

Accessibility of the welcome office in Saint-Hubert

In collaboration with All Access (Province of Luxembourg), we would like to inform you that this tourist information office is accessible to people with disabilities:

The address is Place du Marché 15, 6870 Saint-Hubert.
The reception office of the Maison du Tourisme de la Forêt de Saint-Hubert, in Saint-Hubert, is easy to find.
It is located opposite the Basilica.

You can call the Maison du Tourisme on 061 61 30 10.
If you are calling from abroad, dial 0032 61 61 30 10.

The reception office of the Maison du Tourisme in Saint-Hubert is open every day.
From March to October, it is open from 9 am to 5.30 pm.
From November to February, it is open from 9.30am to 4.30pm.
Closed on Christmas Day (25 December) and New Year’s Day (1 January).
On New Year’s Eve, 24 December and 31 December, it is closed from 3pm.

There are no adapted toilets in the building.

Wifi is available free of charge.

Assistance dogs are welcome.
A water container is available on request.

If you need help, a member of staff is on hand at reception to give you all the information you need.

Pictures of the disabled parking space and the drop-off point:

Pictures of the Maison du Tourisme:

Pictures of the maison du tourisme:

Photo of the wooden seat:

useful information

Parking:

There is a PRM car park about 40 metres from the main entrance to the Maison du Tourisme, signposted.
The parking space is on the other side of the road, on a slope.
There is no safe pedestrian crossing.
The road surface is made of cobblestones with a slightly rounded surface.
You will be slightly shaken up, but the road is passable.
There is a “drop-off” point opposite the entrance to the building (a place with little traffic).

Access to the building:

A banner above the entrance identifies the building.
The path leading to the entrance to the Maison du Tourisme is bordered on either side by stone flower boxes.
The entrance is unobstructed and the walkway is wide.
The doorway is level.
The entrance door is heavy and may be difficult to open if you are not accompanied.
There is a bell if you wish to let someone know you are there.

Inside the building:
You can access the ground floor, it is level and the circulation spaces are wide and without obstacles.
There are raised guide lines on the floor.
They are placed directly after the entrance door and direct you to the reception desk.
For people with walking difficulties, there is a wooden seat on your left as you enter the building.
Part of the information desk is at wheelchair height.
The reception area is well lit and can be lip-read. Staff will take care to facilitate lip-reading and use written or visual aids to facilitate communication. Anita and Violaine have been trained in the basics of sign language.
Brochures are placed on the shelves and are easily accessible for people in wheelchairs.
If you make a purchase, you can pay with your bank card or cash. The payment device is mobile.
During the school holidays, there are often more people at the Maison du Tourisme.
A bench has been placed to the left of the entrance door so that you can find a quieter spot.
For further information, you can send an e-mail to the Maison du Tourisme at info@foretdesainthubert-tourisme.be

easy to read and understand

This text is written in Easy to Read and Understand.

What is a Maison du Tourisme?

A Mison du Touirisme provides information for tourists.

Tourists are people who travel to a region.
A Maison du Tourisme explains things to see and do in the region.
For example, it explains

museums to visit
walks to take
amusement parks
restaurants

And much more.

Car parks:

There are parking spaces very close to the Tourism building.

There are no pedestrian crossings to cross the road.

You need to look left and right to cross the road.

There is a drop-off point on the Place du Marché.
A car can stop at a drop-off point to let someone in or out of the car.

In the Maison du Tourisme:

Someone is always on hand at reception to help you.

For the moment, the small information books are not written in “Easy to Read and Understand”.

You can pay with a bank card or cash.

For information, you can send an e-mail to the Tourist Office at info@foretdesainthubert-tourisme.be

There are no accessible toilets.

Information page written in collaboration with
All Access / Province of Luxembourg: +32 63 21 24 07